The purpose of the webinar is to develop tools to de-escalate potentially crisis situations that may occur when working in shelter specifically. At times, communal living presents the opportunity for conflicts to arise among participants. It is important for advocates to be prepared to professionally handle such situations. Attendees will learn about participates in crisis and how to recognize, de-escalate and resolve conflicts.
The webinar will be beneficial to direct service advocates of the Certified Domestic Violence Centers. Registration will be confirmed and call in information will follow.